Terms of Service for Sylvane
Effective Date: January 1, 2025
1. Introduction
Welcome to Sylvane (domain sylvane.top). We provide legal services for the IT sector. These Terms of Service govern your use of our offerings and establish the terms under which we operate.
2. Services
We offer professional legal consulting services for technology companies and individuals operating in the IT industry, including contract drafting, compliance reviews, and advisory sessions.
3. Info Products
We provide digital publications, guides, and templates related to IT law, delivered electronically upon confirmation of payment.
4. Goods
We may supply physical materials, such as printed manuals. These items will be shipped to the address you provide.
5. Fees and Payment
Fees for our services, digital products, and physical goods are due prior to delivery or commencement. You will receive an invoice specifying the amount and payment options.
6. Refund and Transfer Policy
Our refund and transfer policy varies by offering type:
- Services: Professional services begin upon acceptance. To cancel, notify us in writing at least 7 days before the scheduled date. Refund: We will reimburse fees for services not yet performed. Any remaining funds will be issued via the original payment method within 14 days. Services may be transferred to another date or individual with advance notice.
- Info Products: Digital materials are delivered immediately. Once access is granted, these items are non-refundable due to their nature. Please review sample content prior to purchase.
- Goods: Physical items may be shipped back within 30 days of receipt, provided they are unused and in original packaging. Contact our team to authorize shipment and receive instructions. Refunds or interactions will be processed within 14 days of receiving the shipped item.
7. Modification of Terms
We reserve the right to modify these terms at any time by posting an updated version on sylvane.top. Your continued use of our offerings constitutes acceptance of the revised terms.
8. Governing Law
These terms are governed by the laws of Switzerland. Any dispute arising under these terms shall be subject to the exclusive jurisdiction of the courts located in Zurich.
9. Contact Information
For questions regarding these terms, contact us at Rämistrasse 71, 8006 Zurich, Switzerland, phone +41769633701, Business ID CHE-135.165.393. For further inquiries, please use our contact form.