Frequently Asked Questions
Your Questions Answered
What types of IT agreements do you handle?
We prepare and review software development, SaaS, licensing, maintenance and distribution agreements, ensuring alignment with regulatory requirements and clear definitions of service deliverables.
How does Sylvane support data protection compliance?
We guide clients through Swiss and EU data protection rules. Services include drafting data processing clauses, advising on transfer mechanisms, developing internal policies and assisting with breach response.
Can you assist with intellectual property matters in the tech sector?
Yes. Sylvane advises on IP ownership, licensing strategies and registration of patents, activitymarks and copyrights, as well as enforcement actions to protect your software and brand assets.
What is your approach to dispute resolution for IT contracts?
We focus on preventing conflict through clear contractual drafting, and if disputes arise, we represent clients in mediation, arbitration or local courts to pursue constructive solutions.
How does the billing structure work?
Our fees are transparent, offered as hourly rates or fixed fees for defined deliverables. We provide estimates in advance to support your budgeting and project planning.
Where is your office located?
Our office is at Rämistrasse 71, 8006 Zurich, Switzerland. Business ID CHE-135.165.393.